Advanced customization: manage your alerts according to your zones and schedules

In health and social institutions, alert management is essential to ensure the safety of residents and optimize the organization of teams. The Augmented Ear of caregivers makes it possible to configure the distribution of alerts according to the areas defined by the establishment while adapting to the schedules of caregivers.

A distribution of alerts adapted to the areas of intervention

Each establishment organizes its spaces according to its needs (floors, buildings, specific units). We set up the phones so that they only receive alerts from areas where caregivers intervene.

A configuration that evolves according to the schedules

Needs vary between day, night, weekends, and holidays. Our customer service supports you continuously to adjust the settings according to your needs. This is particularly useful in the event of changes in the workforce or organization of the establishment, thus guaranteeing optimal care in all circumstances.

Securing the parameters

To avoid unwanted changes, zone and alert configurations can be locked. Only authorized managers can adjust them in connection with our customer service.

Precise filtering of alerts

A breakdown of the types of alerts by caregivers can be established:

• Comfort calls (non-urgent requests such as routine assistance)
• Urgent calls (falls, distress, calls for help...)

This personalization makes it possible to prioritize interventions and improve the working comfort of teams.

THEAugmented ear for caregivers adapts to the specific needs of each establishment, guaranteeing better alert management and increased security for residents.

Contact us to find out more!